Please create your GenoPalate account using your order number and product code.

Please create your GenoPalate account using your order number and product code.

I just purchased my GenoPalate Report using existing data, now what do I do?

1. Go to www.23andme.com. 2. Log into your personal account with 23andMe. 3. Click on your name in the upper right hand corner. 4. Go to BROWSE RAW DATA Click on DOWNLOAD Click SUBMIT REQUEST. 5. You will receive an email (within an hour) when your D

1. Go to www.23andme.com&#xA0;2. Log into your personal account with 23andMe&#xA0;3. Click on your name in the upper right hand corner4. Go to BROWSE RAW DATA Click on DOWNLOAD Click SUBMIT REQUEST&#xA0;5. You will receive an email (within an hour) when your DNA download is complete.&#xA0;6. Open the email and click DOWNLOAD RAW DNA&#xA0;7. Once your raw DNA data file downloads, save the file to your computer.8. Sign into your GenoPalate account and click on the upload icon.&#xA0;9. Select the Raw Data File on your computer to upload it.&#xA0;10. You have now completed uploading your genomic data for your GenoPalate analysis!<a href="https://www.genopalate.com/pages/23andme-data-instructions" style=" text-decoration: none;"> </a><a href="https://www.genopalate.com/pages/23andme-data-instructions" style=" text-decoration: none;">https://www.genopalate.com/pages/23andme-data-instructions</a>

How do I upload my existing genomic data from 23andMe?

1. Go to www.ancestry.com. 2. Log into your personal account with Ancestry.com. 3. Under the “DNA” tab Click YOUR DNA RESULTS SUMMARY. 4. Click on SETTINGS On the right side Click DOWNLOAD RAW DNA DATA. 5. Enter your password and click confirm. 6. Yo

1. Go to www.ancestry.com&#xA0;2. Log into your personal account with Ancestry.com&#xA0;3. Under the &#x201C;DNA&#x201D; tab Click YOUR DNA RESULTS SUMMARY&#xA0;4. Click on SETTINGS On the right side Click DOWNLOAD RAW DNA DATA.&#xA0;5. Enter your password and click confirm.&#xA0;6. You will receive an email (within an hour) when your DNA download is complete. Open the email and click CONFIRM DATA DOWNLOAD. This will take you to a new page, &#x201C;Download DNA Raw Data&#x201D;&#xA0;7. Click on DOWNLOAD DNA RAW DATA8. Once your raw DNA data file downloads, save the file to your computer..&#xA0;9. Sign into your GenoPalate account and click on the upload file icon.&#xA0;10. Select the Raw Data File on your computer to upload it.&#xA0;11. You have now completed uploading your genomic data for your GenoPalate analysis!<a href="https://www.genopalate.com/pages/ancestry-data-instructions?_pos=1&amp;_sid=025e559ae&amp;_ss=r" style=" text-decoration: none;"> </a><a href="https://www.genopalate.com/pages/ancestry-data-instructions?_pos=1&amp;_sid=025e559ae&amp;_ss=r" style=" text-decoration: none;">https://www.genopalate.com/pages/ancestry-data-instructions</a>

How do I upload my existing genomic data from AncestryDNA?

You can definitely purchase your GenoPalate Report without receiving your raw DNA data file from 23andMe or AncestryDNA. Your GenoPalate account never expires.

You can definitely purchase your GenoPalate Report without receiving your raw DNA data file from 23andMe or AncestryDNA. Your GenoPalate account never expires.

Can I purchase my GenoPalate Report with existing genomic data if I haven't received my results from 23andMe or AncestryDNA yet?

Your file can be in .zip or .txt format when uploading to your GenoPalate account. To get it in this format, please go to your AncestryDNA or 23andMe account and request your raw DNA data file. They will then send you an email where you can download

Your file can be in .zip or .txt format when uploading to your GenoPalate account. To get it in this format, please go to your AncestryDNA or 23andMe account and request your raw DNA data file. They will then send you an email where you can download your file and save it to your computer. It should automatically save in either a .zip or .txt format.&#xA0;See our full AncestryDNA data upload instructions&#xA0;<a href="https://www.genopalate.com/pages/ancestry-data-instructions" style=" text-decoration: none;">here &gt;</a>See our full 23andMe data upload instructions&#xA0;<a href="https://www.genopalate.com/pages/23andme-data-instructions" style=" text-decoration: none;">here &gt;</a>

What file format should my genomic data be in? How do I get my data in this format?

Data that is not from 23andMe or AncestryDNA does not provide us with the information to generate a GenoPalate nutritional DNA analysis because different genetics companies analyze different genetic variants. You can purchase our DNA kit to get your

Data that is not from 23andMe or AncestryDNA does not provide us with the information to generate a GenoPalate nutritional DNA analysis because different genetics companies analyze different genetic variants. You can purchase our DNA kit to get your DNA analyzed through our lab and start Eating For Your Genes.

I have genetic data that is not from 23andMe or AncestryDNA, can you use this to generate my report?

Home

Sign In

Register Kit

GenoPalate

Existing DNA Registration

What is the science behind GenoPalate?

How do you make the connection between my genes and nutrition recommendations?

What is a genotype?

What is the process of providing my DNA information?

What happens to my DNA sample at the lab?

Genetics

What nutritional insights will my DNA analysis provide me?

Can this report detect my food allergies?

I struggle with my weight, can GenoPalate help with this?

I’m a diabetic, can I still use GenoPalate’s product?

Nutrition

Are you doing nutrigenomic research at GenoPalate?

What is the purpose of this study?

What will I be asked to do if I participate?

How do I give my consent?

What is the cost that you could incur? Who is sponsoring this research?

What will happen to my sample and/or data?

How is my data protected and kept private?

Will the GenoPalate research team contact me in the future?

I am not comfortable answering some of the questions related to the research?

Do I have any alternatives to participating in this study?

I opted for yes/give my consent now I want to change my mind, what do I do?

Whom should I contact if I have any questions?

Research

What is biobanking?

Do I have to participate in biobanking?

What will I be asked to do if I enroll in biobanking?

Will I be charged for enrolling in biobanking with the GenoPalate laboratory?

Where will you store my DNA samples?

Do I have the option to withdraw from biobanking?

I still have questions, what should I do?

Biobanking

How do I register my kit?

Where can I find my product code?

What do I do if I forgot to register my barcode before sending my saliva sample to the lab?

DNA Kit Registration

Why do I have to complete a questionnaire during account creation?

Do I have to participate in genetic nutrition research?

What types of questions are you asking me?

Why are you asking me questions during account registration?

How will you use my answers?

Are my answers to these questions shared?

How do these questions impact my results?

I have not received my results yet, why are you asking me these questions?

Account Creation Questionnaire

What parameters have been put in place to protect and secure my DNA data?

What happens to my DNA after my report is generated?

What can I do to keep my account safe?

Is the existing genetic data upload secure?

How do you use my existing genetic data?

Once I receive my GenoPalate genetic nutrition results, can I have my DNA data and GenoPalate account deleted?

Where can I get more information on GenoPalate’s privacy and security policies?

DNA Data Privacy

How do you make recipes based on my DNA analysis?

Do you account for food restrictions/preferences when curating recipes?

How long does it take to receive my Personalized Recipes?

Where can I view my Personalized Recipes?

Personalized Recipes

What is the difference between the DNA Kit and Existing Data products?

What will I get in my genetic nutrition analysis?

How long will it take for me to get my genetic nutrition analysis?

How will I receive my genetic nutrition analysis?

How many food recommendations will I receive in my genetic nutrition analysis?

Can I purchase the analysis as a gift?

What if I have further questions after receiving my results?

Genetic Nutrition Analysis

Where do I go to purchase my GenoVit Personalized Supplements?

If I have any questions about my supplement formula or my supplement subscription, where do I go?

Personalized Supplements

When will my report be available after purchase?

How come I can't see this report in the online web version?

What is the science behind this panel/What do I get?

Are these results personalized to me?

Eating Insights Report

Do genes influence your stress?

Will this help me lose weight or improve my overall health?

Stress Insights Report

How do I schedule my 1-on-1 consultation?

What can I expect to get out of my initial consultation?

How long do I have to complete my 1-on-1 consultations?

1-on-1 Consultations

Does my GenoPalate order qualify for FSA/HSA reimbursement?

How much of my GenoPalate purchase is FSA/HSA eligible?

Do Dietitian Consultations or Personalized Supplements qualify for reimbursement?

Can GenoPalate provide me an itemized receipt?

Can I use my FSA/HSA debit card?

FSA/HSA

How can I access my raw DNA data if I no longer have access to the original provider?